Alex Howard
Articles
Is There Such a Thing as a Best-in-Class Lab? Benchmarking of QC Operations
September 1st 2004This article investigates what defines a best-in-class QC lab based on experience of implementing operational improvement projects in world-class labs. It includes an assessment of a benchmarking process, a case study of improvements made as a result at one company and findings on what constitutes best-in-class for QC labs.
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Application of Validation Principles to the Training Quality System: Part 9, Quality Risk Management Hazard Identification
